Customer Service
At HockeyshopHeiloo, we are committed to providing the best experience for every hockey player — from beginners to professionals.
How can we help you?
Our customer service team is here to answer your questions, assist with orders, and help you find the perfect gear for your needs. Whether you’re looking for advice on equipment, need help with sizing, or have questions about your order, we’re ready to assist.
Contact us:
- Email: Info@hockeyshopheiloo.nl
- Phone: +31616519161
- Store hours: Tuesday to Friday from 10:00 AM to 18:00 PM and on Saturday from 10:00 AM to 17:00 PM
Our promise:
- Fast and friendly support
- Expert advice from real hockey enthusiasts
- Hassle-free returns and exchanges
We’re passionate about hockey — and about helping you get the most out of your game. Don’t hesitate to reach out; we’re here for you!
Shipping & Returns
Shipping
We ship all orders quickly and securely with GLS. Once your order has been dispatched, you will receive a tracking link so you can follow your package every step of the way.
Returns
If you are not fully satisfied with your purchase, you may return it within 14 days of receipt.
- Items must be unused, undamaged, and in their original packaging.
- Return shipping costs are the responsibility of the customer.
To start a return or for any questions about the process, please contact us at Info@hockeyshopheiloo.nl
We aim to make your shopping experience as smooth as possible — if you need help choosing the right gear before ordering, don’t hesitate to reach out to us!
